State Farm® Insurance Agent Kris Navarro

"I had the pleasure of working with Adriana Arellano and she was very professional. She was very detail oriented and helpful in explaining the process!"

"Adriana was very helpful and quick on getting my back with my quotes. Love this location!"

"I spoke to Adriana about home insurance and she was very pleasant. She answered all of my questions patiently."

"Adriana was able to answer all my questions regarding my claim, made the process very easy"

"Adriana was very knowledgeable. Love this location"

"Really appreciated all of Amelia’s help and care getting insurance sorted out. She was attentive and responsive, detail oriented and super easy to work with. Grateful to have found this team!"

"Very high quality customer service from Kris and the rest of the team. I highly recommend if you are looking for reasonable insurance prices and quality customer service"

"My family has all policies with him great office and great guy!"

"Great service by Kris and her team; Alex came through with a request for a policy needed in a very short period. Came through with time to spare at a great price. Steve"

"I usually wouldn’t make a review but for the sake of warning others here I am. This office is extremely negligent. They not only insured me on a wrong vehicle but then neglected to properly verify my insurance with the state which led to me needing to go to court to prove what they did not properly handle online. I asked them on July 29th to make this change and I didn’t get confirmation until August 14th from Christian that this was handled - which it never was. After many failed attempts of trying getting a hold of Kris (left messages, emails etc), no one seems to answer the phone at this location (like other reviews stated no one has ever answered my calls after 4pm) and emails take 3 days to be responded to. Then as the cherry on top they changed my insurance from $84/month to $147/ month with no warning. When asked why my payments changed Kris never got back to me but stated his team made a mistake and forgot to add one of my discounts which then dropped my bill down to $108. Then I receive a mystery bill for $41 that no one at the office could tell me what it was for. I finally heard back from Kris 4 days later only when he found out I had switched agents telling me he couldn’t help me. Long story short - choose a different agent. I switched to a different State Farm agent and he has lowered my premiums back down to the $84 and has been extremely responsive."

"Website lists office hours until 6 pm M-F. Impossible to get live assistance nearly every afternoon after 3 pm. Responses to voice messages take up to 24 hours."

"The team at 1455 N Ashland Ave are so very helpful and extremely nice !! I would have my policies any where else!"

"Luciana was incredibly helpful and quick in getting my policy updated! Highly recommend working with her!"

"Cheap rates and a very quick responses. Awesome team."

"Kris is a G"

"Highly recommended Kris and Luciana!"

"Great customer service. Luciana is extremely helpful and professional."

"Buena aseguranza"

"Great costumer service, answered all my questions, helped me with all my issued"

"Luciana was very helpful and help me understand my policy and drive safe program"

"We have been with this State Farm office for years. Their service is great and employees treat us in a courteous, professional and friendly manner."

"Great service, highly recommended Luciana and team. Thanks again."

"Llame para obtener una cotización y me atendieron rápido y cordialmente. Me dieron la información que necesitaba. Muy recomendado."

"Always friendly demeanor."

"Highly recommend Kris and Luciana to meet your-applicable-insurance needs. Very kind professionals who listens to your needs, explains plans and options-without being pushy. Very respectful."